Rating System

How Our Ratings Work

Exploring Antigua’s ratings are built from a structured framework, not guesswork. Each place is reviewed against a Master Rating Sheet of categories (e.g. Food, Drink, Service, Atmosphere). Every category is made up of sub-categories (e.g. Food = quality of ingredients, signature/local dishes, taste, creativity, presentation).

Only the relevant categories and sub-categories are scored; anything not applicable is marked N/A and excluded from the total calculation. Category scores are the average of their applicable sub-category scores, and a venue’s overall score is the average of its applicable categories.

To keep things fair, I use a published Rating Rubric (what a 60 vs 80 actually means), a Food & Drink Context/Expectation guide (a beach shack isn’t judged like a fine-dining restaurant), and a simple Expense Level indicator ($–$$$$$) so you can weigh quality against likely spend.

Master Rating Sheet

This is the backbone. Each listing is assessed against the categories shown here.

  • Sub-category scoring: Each sub-category is scored on a consistent 0–10 scale using the rubric. If a sub-category doesn’t apply, it’s N/A and doesn’t affect the average.
  • Category score: The category score = the average of its applicable sub-categories.
  • Overall score: The overall score = the average of all applicable categories.
  • Visual example: Below you’ll see a worked example so you can trace how a restaurant score rolls up into the overall rating.
Why this matters: you can see exactly what drove a score, not just the number.
Food
89
Quality of Ingredients
85
Specialty Options
100
Taste
90
Creativity
90
Presentation
80
Drinks
89
Variety
100
Quality of Selection (wine/liqour/beer brands)
85
Specialty Options (e.g. local brews, signature cocktails)
80
Specialty Options (e.g. local brews, signature cocktails)
100
Taste
80
Creativity
90
Presentation
85
Service
99
Efficiency (responsiveness)
100
Friendliness
100
Knowledge of the Menu/Services
95
Professionalism
100
Ease of Access
85
Location Convenience
100
Parking Availability
70
Value for Money
79
Pricing Transparency
100
Portion Size vs Price
70
Quality vs Price
75
Experience vs Price
70
Wifi
N/A
Availability
N/A
Speed and Reliability
N/A
Coffee
N/A
Quality
N/A
Variety
N/A
Remote Work Friendliness
N/A
Seating Comfort
N/A
Power Outlet Availability
N/A
Ambient Noise Level
N/A
Staff Acceptance
N/A
Ambiance
68
Decor and Atmosphere
75
Music and Sound Levels
70
Lighting
60
Cleanliness
100
General Cleanliness
100
Restroom Facilities
100
Safety and Security
100
General Safety
100
Health and Sanitation Measures
100
Experience Quality
90
Fun/Enjoyment Factor
95
Uniqueness
85
Guidance and Information
N/A
Availability of Guides/Informational Material
N/A
Clarity and Helpfulness of Guidance
N/A
Accessibility
95
Suitability for Different Age Groups
100
Physical Accessibility for People with Disabilities
90

Rating Rubric

Numbers have meaning. The rubric defines what each band reflects in real-world terms so scoring stays consistent over time.

This rubric is used on every score so that a “70” in one venue means the same thing elsewhere.
Rating Level Score Band General Food & Drink Service & Staff Ambience & Environment
Very Poor 0–20 Fails to meet basic expectations in most areas. Extremely poor quality; possible hygiene or freshness concerns. Unhelpful or rude service; long waits; little or no care shown. Uncomfortable or unclean setting; may raise safety concerns.
Poor 20–40 Below average with significant gaps; inconsistent delivery. Weak flavours or quality; limited or poorly executed menu. Slow or inattentive service; limited knowledge; mistakes not handled well. Uninviting space; noticeable wear; weak upkeep.
Average 40–60 Meets basic expectations but lacks distinctive strengths. Adequate quality and variety; some hits and misses. Functional service; acceptable pace; limited initiative. Plain or forgettable setting; few comfort cues.
Good 60–80 Above average; clear strengths with minor gaps. Fresh, well-seasoned dishes; some creativity or signature items. Friendly, attentive staff; good pace; problems resolved well. Comfortable, welcoming space with considered details.
Excellent 80–100 Outstanding across the board; memorable and consistent. Exceptional ingredients, execution and creativity; balanced flavours. Proactive, knowledgeable, polished service that elevates the experience. Distinctive atmosphere; well-kept, comfortable and engaging.

Food & Drink Context / Expectation

We score against what a venue aims to be, not a one-size-fits-all standard.

Why it helps:

  • Over-promise and under-deliver gets marked down.
  • A humble brief executed brilliantly gets credit.
Type Product — Expectation Service & Environment — Expectation
High-end Restaurant Top-tier ingredients and technique; cohesive menu; wine/cocktail programme; consistent execution. Polished, well-paced, knowledgeable service; refined, comfortable setting with attention to detail.
Casual Restaurant / Beach Bar Fresh, tasty dishes; good portions; reliable house specials; speed over ceremony. Relaxed, friendly service; comfortable, airy space; sensible wait times; family-friendly.
Street Food / Roadside Vendor Bold flavour and freshness; authenticity first; fair pricing; simple presentation is fine. Clean prep area; quick, straightforward service; informal seating or stand-and-eat is acceptable.
Bar Well-balanced drinks with proper ice and technique; consistent classics; thoughtful signatures. Attentive pace; knowledgeable staff; comfortable, social atmosphere; safe, tidy bar space.
Café / Bakery Fresh bakes; quality coffee; accurate extraction; steady case turnover. Warm, unhurried environment; quick, personable service; suitable seating for work or chat.

Expense Level (average price)

A quick guide to typical spend (all listings except beaches).

How we set it:

  • Activities: Based on the most popular experience or a sensible average across core offers.
  • Restaurants & bars: Based on what most guests actually order (typically a starter, a main and around 2 drinks).
Expense Level Typical Spend (USD)
$0 – $25
$$$25 – $50
$$$$50 – $100
$$$$$100 – $200
$$$$$$200+

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