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Last updated: 29/12/2025
Brand/trading name: Exploring Antigua
Legal entity: Exploring Global Ltd (company no. 16489456)
Registered office: 21 Chimes Avenue, London, England, N13 5HT
Support: support@exploringantigua.com
These Terms govern your use of the Exploring Antigua website and your purchase and use of our products and services, including digital “Experience Passes” and future digital guides or physical merchandise (together, the Services). “Exploring Antigua” is the trading name of Exploring Global Ltd (“we”, “us”, “our”).
We publish independent reviews and curate partner offers. Unless we say otherwise, we are not the operator of the partner experiences listed on our site.
You agree to use the site lawfully and not to harm its operation. You must not: scrape or copy content at scale, interfere with security, attempt unauthorised access, or upload unlawful/infringing material. We may suspend access where we reasonably suspect misuse or fraud.
You must be 18+ to purchase an Experience Pass. Passes are tied to one named user account and are non-transferable. Keep your login secure; you are responsible for activity on your account. We may suspend or terminate accounts for breach or suspected fraud.
We are a curator/facilitator. Partners are independent providers responsible for their own services, premises, staff, safety, licensing, compliance and availability. When you redeem a perk, your experience is delivered by the Partner under their terms.
Prices are shown in US Dollars (USD) and are tax-inclusive where applicable (unless stated otherwise). We use Stripe to process payments. Your bank may apply cross-border/FX or issuer fees; these are outside our control and are not refundable by us.
Partner participation can change. We may add, suspend, substitute or remove listed perks during a season to reflect Partner availability. We aim to maintain overall Pass value. We may update these Terms with notice (site banner or email); continued use after changes indicates acceptance.
No resale or sharing of Passes or codes. No automated or bulk claims, manufacturing of accounts, attempts to bypass redemption limits, or other abuse. We may cancel codes and suspend accounts where we reasonably suspect misuse.
Our reviews and ratings are opinions based on our visits and scoring framework. They are for general information, not guarantees. Experiences vary with season, staff and weather. Always confirm essential details with the venue.
Paid guides are digital content licensed for personal, non-commercial use. No copying, redistribution or resale. Cooling-off and refunds follow Section 7.
If we sell physical goods: unless an exception applies (e.g., personalised items; hygiene-sealed goods once opened), you have 14 days from delivery to cancel and a further 14 days to return after telling us. Refunds cover the product price once received in original, resellable condition. Shipping/returns details will be shown at purchase.
Gift Passes and promotional codes may have their own terms (validity, transferability, expiry). Where terms conflict, the Gift/Promo terms apply.
You are responsible for meeting eligibility, health/safety and timing requirements set by the Partner; for bookings you make; and for following on-site instructions. We are not liable for the acts or omissions of Partners.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot be limited by law.
To the maximum extent permitted by law:
We are not responsible for failure or delay caused by events beyond our reasonable control (including severe weather, utility failures, strikes, epidemics, natural disasters, or governmental action).
Nothing creates a partnership, joint venture or agency between us and any Partner. We do not accept responsibility for contracts between you and a Partner.
If there’s an issue, contact support@exploringantigua.com. For Partner-delivered experiences, we may help facilitate communication, but the Partner is responsible for remedy where the issue relates to their service.
The site, content, ratings framework, logos and design are owned by Exploring Global Ltd or our licensors. You may not copy, reproduce or adapt without permission. Partner images or materials are used under licence/permission and remain their property.
If you believe content on our site is unlawful or infringes your rights, email support@exploringantigua.com with details. We’ll review and take appropriate action.
We may assign or transfer our rights and obligations under these Terms to another organisation. You may not assign your rights without our prior written consent.
If any provision is found unlawful or unenforceable, the remaining provisions remain in full force.
Failure to enforce a right is not a waiver of that right.
These Terms constitute the entire agreement between you and us regarding the Services, superseding any prior statements about the Services, except for mandatory consumer rights.
No one other than you and us has rights under these Terms (Contracts (Rights of Third Parties) Act 1999 does not apply).
These Terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction (you may have rights to bring claims where you live if mandatory law allows).
Exploring Global Ltd (trading as Exploring Antigua)
Company no. 16489456 • Registered office: 21 Chimes Avenue, London, England, N13 5HT
Privacy: privacy@exploringantigua.com • Support: support@exploringantigua.com
